LIFEPROOF WARRANTY, LIFEPROOF CASE, CLAIMS OTHER FAQs 2022

In this blog post, we will talk about LifeProof warranty policy, shipping, claim, related many other questions. Read the complete article carefully.

What is a LifeProof warranty?

warrenty

LifeProof offers a one-year limited warranty from the date of purchase on all its products. The warranty covers defects in materials and workmanship under normal use. Please refer to your purchase receipt or order confirmation email for the LifeProof warranty start date.

What is the process of LifeProof Warranty?

If you are facing any issue with your LifeProof warranty product, please kindly follow these guidelines in order to get in touch with our customer support team:

  1. Visit www.lifeproof.com/warranty and provide the required information including your name, product name, purchase date, and proof of purchase.

  2. If you purchased your LifeProof product from an authorized retailer, please provide the store name, city and state, or country.

  3. Upload a photo of the product in question.

  4. Describe the issue in detail and how it is impacting your LifeProof product.

  5. Provide the original order number if applicable, this number starts with CF and is approximately 15 digits long.

  6. You may also call us directly for any concerns or questions you might have at 1-855-543-4643 between 9:00 – 5:00 pm CST Monday through Friday.

LifeProof shop features
  • LifeProof FRE for iPhone 7

  • LifeProof FRE for iPhone 7 Plus

  • LifeProof NÜÜD for iPhone 7

  • LifeProof NÜÜD for iPhone 7 Plus

  • LifeProof WALLET for iPhone 6/6s

  • LifeProof SLIM for iPhone SE

  • iPhone 5/5s FRE cases

  • LifeProof SLAM for Samsung S7

  • LifeProof SLAM for Samsung S7 edge

  • LifeProof FRĒ for iPhone 5/5s/SE

  • LifeProof FRĒ for iPhone 6 plus

  • LifeProof FRĒ for iPhone 6 plus

  • NÜÜD for Samsung S7

  • NÜÜD for iPhone 6 plus

  • NÜÜD for iPhone 6s

  • LifeProof FRĒ for Apple iPad mini 4

  • LifeProof SLAM Fre Galaxy S7 edge

  • LifeProof SLAM Fre Galaxy S7

  • LifeProof FRĒ for Samsung S7 edge

  • LifeProof FRE for Apple iPad Pro 9.7

  • LifeProof FRE for Apple iPad Air 2

  • LifeProof NÜÜD iPhone 6s Plus case

You can also check many others on their website

Lifeproof case warranty

lifeproof case

Lifeproof case warranty is valid only if the product has been registered on www.lifeproof.com/warranty within 30 days of purchase.

LifeProof warranty claim

To submit a warranty claim, you will need to provide your name, product name, purchase date, and proof of purchase. If you purchased your LifeProof product from an authorized retailer, please provide the store name, city, and state, or country. Additionally, you will need to provide a photo of the product in question and describe the issue in detail. If you have your original order number, please include it in your claim.

After providing all of this information, our team will inspect your product and process your claim if the damage is covered under the terms of the warranty.

Please note that this process may take up to 15 business days. If you purchased your LifeProof product at Walmart or Target you will need to return the product to that store. All other customers please contact us for further instructions on how to proceed.

 

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What is required for a warranty claim?

In order to process your warranty claim, we will need the following information:

  • The serial number or product ID of your LifeProof product

  • The order number, if applicable

  • Your full name as it appears on the purchase receipt or order confirmation email

  • A description of the issue

  • A photo showing the issue

Why was my claim denied? What can I do about it?

If your claim is denied, you will receive an email letting you know the reason for this decision. In some cases, we may ask you to provide additional information or photos in order to process your claim. If you feel that your claim was denied in error, please contact us at 1-855-543-4643 for more assistance.

Do you need a screen protector with LifeProof fre?

lifeproof

LifeProof fre does not require any additional screen protection unless your device comes with a glass touchscreen. Please note that the LifeProof fre case may interfere with Corning Gorilla Glass technology. For more information please visit our website.

FAQs:

How long is my LifeProof product under warranty?

The LifeProof warranty is valid for one year from the date of purchase.

Who is LifeProof owned by?

LifeProof is owned by OtterBox, which is a privately held company that designs and manufactures cases for mobile devices.

Is the LifeProof warranty valid in every country?

The LifeProof warranty is valid only in the country where the product was purchased.

Is LifeProof FRE drop-proof?

LifeProof FRE is drop-proof and water-proof. However, please note that LifeProof cannot guarantee the protection of your device from all possible accidents or damages. For more information, please visit our website.

What is your return policy?

We will happily accept returns and exchanges for LifeProof products (in like-new and resellable condition) within 30 days of the purchase date. We may request photos or require additional information in order to process your return. For more information, please visit our website.

Conclusion

I hope the article LifeProof warranty has helped you to increase your knowledge about LifeProof warranty. If there are other articles you would like me to write, feel free to leave a comment. If you have any questions, feel free to leave a comment.

Thanks for reading the article!

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